How do I use Petco Love Lost if I lost or found a pet outside of work?

We recommend that everyone has their very own personal Petco Love Lost Account. This will allow you to get familiar with the user side and it gives you the chance to register your own pets.

In addition to registering your pets, you have the ability to use both the lost and found tools in your personal account. If one of your pets ever goes missing, you can update their status to lost and if you find a stray you have the ability to snap a quick photo and list it as a found pet on your personal account.

Once the pet is no longer in your care, you can remove them from your personal account.

Furthermore, if your organization has animal control or a field team, members of this team can log in to your organization's account and conduct a quick found search to see if there is a potential match for the found pet before bringing into the organization to be processed as a stray.